The company I'm working for now is very gung ho about doing frequent knowledge transfers between people. They have been burned a few too many times by people leaving the company who are the only ones that understand a system. In the short run it seems like it wastes time and money, but it's a good insurance policy for the long term.
The company I'm working for now is very gung ho about doing frequent knowledge transfers between people. They have been burned a few too many times by people leaving the company who are the only ones that understand a system. In the short run it seems like it wastes time and money, but it's a good insurance policy for the long term.
Unfortunately most of the older workers are getting close to retiring and if the younger workers aren't willing to at least learn the old way, we're going to have more issues like this. I used to be gung-ho about technology and digitizing everything but as I've gotten older I've seen the need to keep somethings the older way (or at least not completely reliant on computers).