Exactly. For most small business, the middle management role is obsolete; current tech developers will take us forward, thank you.
Workers enabled with new systems can provide friction-less customer service, from a home base. With a custom system, business oversight is pleasant and rewarding; work becomes fun for everyone. Rock on.
It's also showing exactly how many jobs can be done remotely but employers were too busy being stuck-up twats to allow.
It should be considered a utility. This pandemic certainly has shown how vital internet is for work, communicating with the outside world, and generally keeping one's sanity