Your statements about minimum wage earners is true across any industry. I manage for healthcare (which includes food service) and I would expand that to most entry level position /wages. Entry level LPNs often share the work ethic of your dishwashers.
Oh for sure.
I just have first hand experience in the industry related to the article.
It's an entitlement culture. Used to be minimum wage required some kind of class, decency, sometimes wearing a tie (McDonald's anyone?). Now it's acting like a bunch of barbarians while slinging food, filling orders, taking money, trying to figure out how to hit on the customer without getting fired, leaving bottles of degreaser in the food prep area, and going home to do whatever they do to pass time because "Man, that job takes it out of me."
What sucks about that is I have extensive experience in fast food and could absolutely kill it but because I make godly amounts of money in a professional career, I can't find a food service job to save my life. And I can't blame anyone for that. Why hire and train someone when they're likely to take off for more money? No one wants to be at a job that pays peanuts, gives crap hours, and forces them to be around aforementioned barbarians.
Having been a manager in the food industry, this is obviously going to happen every time you raise minimum wage. First you raise the prices, and the customers complain about it. Then, you lower hours and cut shifts short to keep labor costs low.
The fact is, the minimum wage workers have zero skills, no work ethic, and generally suck as employees. Those that don't suck quickly reach a supervisor or shift leader role and make more than minimum wage.