"After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate," the airline added.
"voluntarily"
The chief executive of United, Oscar Munoz, has since made a statement on Twitter: "This is an upsetting event to all of us here at United. I apologise for having to re-accommodate these customers."
"re-accommodate"
press statement UA:
> "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate," the airline added.
"voluntarily"
> The chief executive of United, Oscar Munoz, has since made a statement on Twitter: "This is an upsetting event to all of us here at United. I apologise for having to re-accommodate these customers."
"re-accommodate"
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press statement UA:
"voluntarily"
"re-accommodate"