Three weeks ago I saw a large charge on my bank card from amazon, I went to amazon and looked at my order history. Nothing so I called amazon filed a complain and closed my account.
I contacted my bank to dispute the charge, I did get a full refund as the account was closed. My question is how did someone use my account and card to place a order and it not show on my order history ?.
I did check archived orders, until I understand how it happen I won't reopen my account.
My question is how did someone use my account and card to place a order and it not show on my order history ?
My first guess would be that the order was made on a third party service, and they just used your amazon account to process the payment. It's not common but some will let you connect your amazon account and basically use it like a much less secure version of paypal.
It also could have been for something on prime video, iirc those don't show up in your order history either.
Otherwise no clue.
If it was a third party service how could that be done without my knowledge, the charge was $160 so prime video would have been a lot of videos.
Without two factor authentication enabled, all they would need is your amazon password. Assuming they have it, connecting your amazon account to their service is as trivial as connecting a google or facebook account to something.
Check your archived orders. Archiving an order moves it to another list separate from your normal orders.