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[–] jobes 2 points (+2|-0)

And the price rise will happen automatically unless people go through a complicated process to cancel it.

...

That's done by heading to the account settings and turning off auto-renew – that must be done at least 48 hours before the next payment is due, or it will go through at the increased price.

That's their definition of complicated? Didn't Microsoft remove any way to cancel Xbox Live online and require you to call to cancel during the X360 days? Some other places still require said cancellation method...