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Everyone hates customer service. This is why.

(www.wsj.com)

posted by smallpond on Technology

4 comments

[–] [Deleted] 1 points (+1|-0)

This is subscriber only. Got an archive?

[–] smallpond [OP] 1 points (+1|-0)

This url works for me:

https://www.wsj.com/articles/everyone-hates-customer-service-this-is-why-11564804882?mod=rsswn

[–] [Deleted] 1 points (+1|-0)

That works, thanks.

[–] smallpond [OP] 1 points (+1|-0)

Sorry. I could see the full story before, but I don't have a subscription - will try to look into it soon.