According to Harper, the helpline is composed of six paid staffers, a couple of supervisors, and up to 200 volunteers at any given time. A group of four full-time workers at NEDA, including Harper, decided to unionize because they felt overwhelmed and understaffed.
A union. Of 4 people. They would probably be fired even without an AI replacement lurking in the background.
"Our helpline assisted *,000 vulnerable young women this year (via a low-cost creepy chatbot that made them feel dehumanized and alone). Please give generously for their sake."